I never say it anywhere and the confirmation email does not state it. said they had made it clear the game was a limited time. And actually all he keys are still there today. One of which was another Rising Storm game that was on sale and part of the promo. Ummm it appears I only had like 10 days to redeem the game.
#PORTAL BUNDLE REVIEW FREE#
So in August after remembering I had been given a free game I went back the the email that I saved and clicked the DL link. I later read the confirmation email that stated clearly Save the email for future reference. They offered Rising Storm Vietnam 2 for free. Even bought a bunch of Insurgency keys to give to friends so we could all play.
My suggestion would be to try something else. This company has made no effort to secure my business and I imagine they wont make any effort to secure yours. And now the sale which I applied in the window of is days gone raising the totally price, and even though I can afford it why would I? I still don't know if the error is cleared and that I wont have the same problem again. I still don't know why I was flagged in the first place. However I pay for that service, and though I'd willingly turn it off temporarily if need be, I wont just leave it off for the two or more days it often takes humblebundle to respond, and I got no assurance that was really the problem or that doing that would work.Īt the end of a long unsatisfying service process I was merely told that my account was unflagged and that I should re order their service from the beginning. I was told it could possibly have something to do with my VPN service. They never told me what was actually happening or what we could do to rectify it. They only seemed to respond to about half my questions. I spent nearly a week going back and forth with their customer service trying to solidify my order. I was told there was an error of some kind, but I was never told conclusively what the error was.
#PORTAL BUNDLE REVIEW FULL#
I ordered a full year of services on a debit with plenty of funds available. The problem as you can see by many other reviews here is the customer service is not only slow, but more importantly insufficient. I was also interested by the structure which included charity. When I first looked into this company for a subscription I was glad for the selection of games available. I am willing to work with a longer process for these things and be patient with any challenges that may result from a smaller staff or limited resources. Theres a community for whatever youre interested in on Reddit. I want to get away from the larger suppliers and support more indie developers and smaller shops. Reddit is a network of communities where people can dive into their interests, hobbies and passions. I spend a lot, probably more than I should, on gaming every year. I wanted so badly for this company and it's services to be a decent experience.
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